Skip to main content

We’re Here to Help

New to Epicor

Welcome! Download our PDF that explains our EpicCare customer portal and everything else you need to know to get started.
Become an Expert

Explore Epicor Learning Center to build, maintain, and track skills to unlock the full potential of your Epicor solutions.
Register for SSO

Register now to streamline your Epicor experience with single sign-on, simplifying access across all your accounts.
Open a Support Case

Log in to EpicCare to open a support case and track the status of your current cases. Our team is here to assist you.

Discover the newly redesigned EpicWeb—optimized for easy navigation, faster file access, and a seamless mobile experience, all with a fresh Epicor look. Check it out today!

Check it out here

Contact Us

Reach out to us. We’re happy to help our customers.

CONTACT US

Resources & Tools

Product
Download and Access Product Documentation
Submit Product Feature Requests in Epicor Ideas
Check Out Professional Services Offering
Upgrade to the Latest Release
Cloud
Move to the Cloud
Check Cloud Status and Sign Up for Notifications
Education
Explore the Epicor Learning Center
Access EpicCare Knowledge Base
Learn about Epicor Support
Networking
Attend Customer Events and Webinars
Become an Epicor User Group Member
Explore the EpiUsers Help Forums
Newsletter Opt In

Latest Product Releases

Kinetic

Prophet 21

BisTrack

Customer Programs

Explore our range of programs to deepen your engagement within the Epicor customer ecosystem.

Become an Advocate

Interested in becoming an Epicor Advocate? Explore our Champions Circle and dive into inspiring customer success stories.

Global Insights

Find details about our global Epicor Insights events.

Gaylord Opryland Resort

Epicor Insights Americas

May 18-21, 2026

Gaylord Opryland Resort, Nashville, TN

________________

REGISTER NOW
Kenilworth, Warwickshire UK

Epicor Insights Europe

Coming Soon

________________

Learn More
Photo of Queensland, Australia

Epicor Insights ANZ

Coming Soon

________________

Learn More
gaylord texan img

Epicor Insights Building Supply and Retail

Nov 9-11, 2026

Gaylord National Resort and Convention Center, Grapevine, TX.

________________

Learn More

Asia Connect 2026

Tuesday 27th January, 2026
Bangkok, Thailand

Explore our solutions and meet the team during this exclusive one-day customer event.

Learn More