The Aged Care Productivity Maximiser

Your guide to navigating the new aged care landscape

The Australian aged care sector is one of the most dynamic in the country. With a multitude of political, economic, social, and technological forces all putting pressure on providers, organisations must find productivity gains at every turn.

The simultaneous impacts of The Royal Commission into Aged Care Quality and Safety and COVID-19 have been well documented. In our new eBook, “The Aged Care Productivity Maximiser,” we explore how customer experience and business intelligence best practices can help Australian aged care organisations to thrive during the National Digital Health Strategy 2023–2028 era.

You’ll learn how to develop and manage client-centric strategies using contextualised insights delivered in real time—the essence of business intelligence. Whether you are creating innovative models of care, projecting your workforce requirements, or setting budgets, business intelligence tools should be at the centre of each of these functions.

We hope you find this eBook a valuable resource as you plan your customer experience and business intelligence strategies. Our goal is to give you the tools to conduct your own digital health self-diagnosis.