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New to Epicor

Welcome! Download our PDF that explains our EpicCare customer portal and everything else you need to know to get started.
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Explore Epicor Learning Center to build, maintain, and track skills to unlock the full potential of your Epicor solutions.
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Open a Support Case

Log in to EpicCare to open a support case and track the status of your current cases. Our team is here to assist you.

Discover the newly redesigned EpicWeb—optimized for easy navigation, faster file access, and a seamless mobile experience, all with a fresh Epicor look. Check it out today!

Check it out here

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Resources & Tools

Product
Download and Access Product Documentation
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Latest Product Releases

Kinetic

Prophet 21

BisTrack

Customer Programs

Explore our range of programs to deepen your engagement within the Epicor customer ecosystem.

Become an Advocate

Interested in becoming an Epicor Advocate? Explore our Champions Circle and dive into inspiring customer success stories.

Global Insights

Find details about our global Epicor Insights events.

Gaylord Opryland Resort

Epicor Insights Americas

May 18-21, 2026

Gaylord Opryland Resort, Nashville, TN

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Kenilworth, Warwickshire UK

Epicor Insights Europe

Coming Soon

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Photo of Queensland, Australia

Epicor Insights ANZ

Coming Soon

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gaylord texan img

Epicor Insights Building Supply and Retail

Nov 9-11, 2026

Gaylord National Resort and Convention Center, Grapevine, TX.

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